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Glossary

Chargeback

A forced reversal of a card payment, initiated by the cardholder's issuer to dispute a transaction.

Last updated: June 2026

A chargeback reverses a completed card payment when a cardholder disputes it — for fraud, non-delivery, or billing errors. The issuer pulls the funds back from the merchant.

Chargeback availability depends on the card program and network rules. Prepaid crypto cards follow the dispute processes of the Visa or Mastercard network they run on.

Related terms

  • 3D Secure (3DS)An extra authentication layer for online card payments that verifies the cardholder, reducing fraud.
  • Card DeclineWhen a card payment is refused — due to insufficient balance, BIN restrictions, fraud checks or limits.

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