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Trust Center · Customer Protection

Customer Protection at Kripicard

Kripicard protects customers through transparent pricing, prepaid cards that cannot be overdrawn, fraud monitoring, responsive support, and clear policies on acceptable use and data. There are no hidden fees or surprise FX markups, and because you only spend what you load, you stay in control of your funds. When something goes wrong — a suspicious charge or an account issue — support is there to help resolve it.

Last updated: June 2026
No hidden fees
Transparent, up-front pricing
Prepaid
You can only spend what you load
Monitoring
Fraud and suspicious-activity alerts
Support
Help when something goes wrong

On this page

  1. 01Our commitment to customers
  2. 02Transparent pricing — no surprises
  3. 03You stay in control of your funds
  4. 04Fraud protection and support
  5. 05Related protections

Our commitment to customers

Customer protection at Kripicard means being transparent about costs, keeping funds under your control, guarding against fraud, and helping resolve issues quickly. These commitments run through every part of the product.

Transparent pricing — no surprises

Kripicard has no monthly fee and no hidden foreign-exchange markup. Costs are shown up front so you always know what you are paying. Borderless stablecoin balances mean spending abroad does not trigger the surprise 1%–3% foreign transaction fees common on bank cards.

  • No monthly account fee.
  • No hidden FX markup on international spending.
  • Clear, up-front pricing — see the fees page.

You stay in control of your funds

Because cards are prepaid from your own crypto balance, you can only ever spend what you load. There is no overdraft and no linked bank account to drain. Loading deliberately and using dedicated cards per purpose keeps you firmly in control.

Fraud protection and support

Account and transaction activity is monitored for suspicious patterns, and prepaid balances limit the impact of any compromised card. If you notice an unauthorized charge or run into an account problem, support is available to help you investigate and resolve it.

  • Report suspicious activity as soon as you spot it.
  • Prepaid design caps exposure on any single card.
  • Dedicated per-merchant cards make it easy to isolate a problem.

Related protections

Customer protection is reinforced by the rest of our trust framework. See our security, risk management, privacy policy, and responsible use policy, or visit the Trust Center.

Frequently asked questions

How does Kripicard protect customers?
Through transparent pricing with no hidden fees, prepaid cards that cannot be overdrawn, fraud monitoring, responsive support, and clear policies on acceptable use and data. You only spend what you load, so you stay in control.
Are there hidden fees?
No. Kripicard has no monthly fee and no hidden FX markup. Costs are shown up front, and spending abroad does not trigger the surprise foreign transaction fees common on bank cards.
Can I lose more than I load onto a card?
No. Cards are prepaid from your own crypto balance with no overdraft and no linked bank account, so the most that can be spent on a card is what you have loaded onto it.
What should I do about an unauthorized charge?
Report it to support as soon as you notice it. Prepaid balances limit exposure, and using dedicated per-merchant cards makes it easy to isolate and address the problem.
Where can I see Kripicard's pricing?
On the fees page, which lays out transparent, up-front pricing with no monthly fee and no hidden FX markup.

Spend with confidence and control

Transparent pricing, prepaid cards you can't overdraw, and fraud monitoring — you stay in control of your funds.

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© 2026 Kripicard. All rights reserved. Kripicard is a financial technology company. Virtual cards are issued by licensed partners in their respective jurisdictions. Availability of products may vary by region and are subject to local laws and regulations.